Policies

The following policies are currently in effect. All policies must be respected and abide by all students of Huntington Beach School of Music. We reserve the right to modify or change any part at any given time. In the case of an amendment all students will be notified.

Parents may sit in on their child/children’s lessons, however they will be asked to leave if their presence becomes a distraction or interferes with the child’s learning.

We are not responsible for unattended children. Please do not leave your children unattended in our facility. Please be available to pick up your child at the end of their lesson, as scheduled.

1. Payments


If we have your email on file, you will get an invoice. If you do not receive an invoice, your tuition payment is still expected. Monthly Lessons payments are due by the first day of the month, unless otherwise indicated by the administrator. One-Off Lesson payments are due at the time lessons are scheduled.

Payments may be made by check (payable to Huntington Beach School of Music), credit/debit card, or cash.

  • For checks, you may bring them to our administrator, leave them in our “Payments” box next to the administrator’s desk, or mail them to:
    Huntington Beach School of Music
    4952 Warner Ave, Suite 111
    Huntington Beach, CA 92649
  • For debit/credit, you may call or visit our office to get your card put on file. After the card is on file, you can call or visit to have us charge it manually. We can also set up credit/debit on autopay, which automatically charges the tuition cost to your card on the first of each month. You can put your payments on autopay by speaking to our administrator.
  • Cash payments can be put in an envelope (with student’s name and month being paid for) and left in our “Payments” box near the administrator’s desk or made with our administrator in person. Cash payments must be made in exact change.

2. Due Dates and Late Fees


Registration fees and initial monthly tuition fees (for new students) are due at the time of the first official lesson (not including free trial lesson). First month of lessons will be prorated to the cost of lessons taken that month.

Monthly Lessons Payments are due by the first day of the month. Accounts that are not paid by the 7th day of each month will be subject to a 10% late payment fee.

One-Off Lesson payments are due at the time lessons are scheduled.

3. Attendance


Monthly Lessons students will hold a regular lesson time with their teacher each week. One-Off Lesson students will need to schedule each individual lesson, unless otherwise agreed upon by administrator and teacher. Attendance is expected at all scheduled lessons unless there is a school holiday, the student calls to cancel, or the teacher is unavailable and cannot find a sub.

If a student is late to their lesson, the missed minutes will not be made up. We cannot extend lessons to make up for minutes lost from tardiness. If a teacher is late, the minutes will be made up by the teacher, either at the end of that lesson or at another time.

4. Make-ups


If a student cannot make a scheduled lesson, please call and notify the school. Lessons can be rescheduled if the school receives notification of the student’s absence at least 24 hours before the lesson. If the lesson cannot be rescheduled immediately, it will be put down as a make-up. However, if the lesson needs to be rescheduled or made up too often, the teacher and the school should consider a different lesson time for the student.

If there is an extraordinary circumstance, such as sudden illness or family emergency, and the lesson is cancelled within 24 hours of the scheduled lesson time the lesson may be made up. However, only 3 make-ups of this nature will be given throughout the year, regardless of the reason for the absence.

If the teacher is absent, the school will schedule students with a substitute. If a sub is not available, the student will receive a make-up at a later date.

5. Credits and Refunds


With monthly payments, students are required to commit to at least one lesson per week (4-5 lessons per month). Credits are given when the teacher is not available for a make-up. Credits will be given to the student only if it is approved by the teacher, school and student, and it will count toward the next month’s lessons.

Refunds will only be given if the student was initially charged incorrectly, or if a credit is owed, but the student will not be continuing lessons.

6. Time off


2 weeks notice is required for a break from lessons. If a student is on Monthly Tuition lessons and needs to take more than 2 consecutive weeks off of music lessons, they will lose their regularly scheduled time slot, meaning when they return they will have to find a new time. The lessons will be rescheduled as long as the school receives adequate notice.

If you will be gone for more than 2 consecutive weeks and would like to reserve your time space, you may do so by:

  • Paying a reduced tuition rate (half of the usual rate) for the entirety of the time you will be gone
  • Sublease your lesson to a friend or family member during your absence

A re-registration fee of $25 per student will be assessed upon absence of 8 or more consecutive weeks.

7. Referrals


We love referrals! Because we have such happy customers, we get a lot of new students through referrals. Getting your child’s friends involved with the program lets them share in similar interests and makes it all that more fun. Or maybe you have friends with children that love music and may want to start learning an instrument? Either way, as a way of saying thanks, we will gift both you and the referred family, each a FREE lesson! There is no limit to the amount of referrals you can make.

8. Holidays


We have a few holidays throughout the year.

  • Mon 01/15 2018, Martin Luther King Jr. Day
  • Mon 05/28 2018, Memorial Day
  • Wed 07/04 2018, Independence Day
  • Mon 09/03 2018, Labor Day
  • Mon 11/12 2018, Veterans Day
  • Thu 11/22 2018 - Fri 11/23 2018, Thanksgiving
  • Mon 12/24 2018 - Tue 01/01 2019, Winter Holidays

On these holidays, the school will be closed and lessons will be credited.

9. Discontinuing Lessons


2 weeks notice is required for permanent cancellations of lessons. Please inform us via email at contact@hbschoolofmusic.com or written document left with our administrator. Please let us know the reason you’ll be discontinuing lessons and the date of the last planned lessons. At that time, we will make sure there are no outstanding balances on your account. Any outstanding balances on your account must be paid at or before the final lesson.

If a student needs to quit immediately, due to extreme circumstances, final payments and outstanding balances are due at the time of resignation.